
New Patient Information
New Patient Forms
New Patients please download, print, and fill out the following two forms and bring them to your first appointment along with your insurance card:

Other Things to Bring
Please bring the following to your first appointment:
- Completed Intake Forms and Nutritional Assessment
- Insurance Card/s
- Complete list of supplements and/or medications
- Copies of any recent labs, imaging, or relevant doctor’s reports (please do not drop these off at the office prior to your appointment – we do not have secure storage space to keep them)
Current Patient Information
NAD Appointments
NAD infusions can take up to six hours. The average time is usually around four hours. For this reason, we ask that you bring a snack and something to drink as well as a book or something to entertain yourself.
Insurance Coverage
While we do not directly accept most insurances, you may be able to get reimbursement for your visits. Please see the following list to see how your insurance would work for your visit.
Please note that if your visit is not covered or reimbursable, we offer a 15% discount for office visits and acupuncture when you pay out-of-pocket. IV’s and specialty treatments like PRP and NAD will almost always be paid out-of-pocket, even if your plan covers naturopathic care or acupuncture.
Click to Read about Insurance Plans
HMSA PPO, Affordable Care Act (ACA) compliant plans:
Patient pays for service at time of visit, our office submits to your insurance on your behalf and you receive reimbursement of 50-90% for office visits and acupuncture.
HMSA or Kaiser with applicable American Specialty Health (ASH) rider:
Office visits and acupuncture partially covered, patient pays part of visit and a copay.
HMSA HMO and/or non-ACA compliant PPO plans:
Insurance will not cover the visit or reimburse the patient. 15% out-of-pocket discount applies for office visits and acupuncture.
Medicare only or Medicaid (including Quest):
Medicare and Medicaid do not recognize naturopathic physicians or acupuncture and will not cover the visit or reimburse patients. 15% out-of-pocket discount applies for office visits and acupuncture.
Medicare with “managing” plan, such as HMSA Akamai or other additional plans:
Unfortunately, these plans do not cover visits or reimburse patients. 15% out-of-pocket discount applies for office visits and acupuncture. The only exception to this is certain HMSA Federal plans. If you have questions about your HMSA Federal plan addition to your Medicare, please call our office.
HMAA:
Office visits and acupuncture are covered, copay at time of visit is $30.
UHA:
We submit to your insurance company on your behalf to reimburse you for your office visit or acupuncture. Maximum reimbursement is $25 per visit. To offset the small reimbursement, we offer UHA patients our 15% discount on office visits and acupuncture.
Kaiser (non-ASH):
Insurance will not cover the visit or reimburse the patient. 15% out-of-pocket discount applies for office visits and acupuncture.
SMS Privacy Policy
Effective Date: October 15, 2024
Click to Read Our Privacy Policy
Waimea Natural Health (“we”, “our”, or “us”) is committed to protecting your privacy and Ensuring that your personal information is handled responsibly. This SMS Texting Privacy Policy outlines how we collect, use, and protect your information when you receive SMS messages from us.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
- Phone Number: Your mobile phone number is collected when you opt-in to receive SMS updates.
- Message Content: Information contained in the messages we send you (e.g., appointment reminders, scheduling confirmations, and supplement order updates).
- Interaction Data: This includes data such as whether and when you open the SMS message or click on any links.
2. How We Use Your Information
The information we collect is used solely to:
- Send you SMS messages related to your inquires, purchases, and important updates.
- Improve our messaging service and customer engagement.
- Comply with legal and regulatory obligations
3. How We Protect Your Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect via SMS.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may use third-party service providers to assist with delivering SMS messages. These providers are bound by confidentiality agreements and are restricted from using your information for any purpose other than the user we have contracted them for.
- Legal Requirements: We may disclose your information if required by law or in response to a legal request.
5. Opting Out
You may opt out of receiving SMS messages form us at any time by replying “STOP” to any messages you receive. Once you opt out, we will not send further messages, except for confirmation of your opt-out request.
6. Data Retention
We will retain your phone number and any related data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. After this period, your information will be deleted or anonymized.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- The right to access and request a copy of the information we hold about you.
- The right to request correction or deletion of your information. To exercise these rights, please contact us using the information provided in the “Contact Us” section.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child without parental consent, we will delete that information promptly.
9. Changes to This Policy
We reserve the right to modify this SMS Texting Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding this SMS Texting Privacy Policy, please contact us at: •
- Email: drmichaelamartinoffice@gmail.com
- Phone: (808) 887- 2020
- Mailing Address: 65-1267 Kawaihae, Kamuela Hi 96743
By opting in to receive SMS messages from us, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. This privacy policy ensures transparency in how your SMS communication data is collected and used.